Uncovering a KMSD Approach from Practice (see Attachment)
In our recent article (to be published in eJKM 2009), we present a knowledge management systems development (KMSD) approach grounded in practice. The approach was uncovered using Action Research iteratice cycles to address actual business challenges faced by organizations and is based on 3 interacting aspects:
(1) envisioning knowledge work behaviour: analyse challenges and opportunities in an organization’s current situation and an improved situation is envisioned to uncover KM related concepts
(2) design of KM system (KMS): produce a logical design of the organizational KMS using knowledge entities, knowledge flows and knowledge interfaces
(3) exploring technology options for supporting the KMS: introduce appropriate IT into KMS design, integrating organizational, social and technological aspects of the system
This paper introduces the approach and how it emerged from both practical and theoretical investigation.
Reference:
Moteleb, A. & Woodman, M. (2009), ‘Uncovering a KMSD Approach from Practice’, Electronic Journal of Knowledge Management (eJKM) [Accepted – to be published 2009]
